Sberbank takes part in discussion at 11th Gaidar Forum
- Experts discuss how trust affects economic and social development of Russia, achievement of national goals and talk about changes that state management and major public institutions should undergo in order to build citizens and businesses’ trust in them
January 16, 2020, Moscow — The 11th Gaidar Forum has featured a panel discussion called “Trust as a Factor and Tool in Economic Development”, which was attended by Herman Gref, CEO and Chairman of the Executive Board of Sberbank.
The session also welcomed speeches by Aleksey Kudrin, Chairman of the Accounts Chamber of the Russian Federation; Andrei Nikitin, Governor of Novgorod Region; Esko Aho, Senior Adviser, East Office of Finnish Industries, Prime Minister of Finland (1991–1995); Michael Woolcock, Lead Social Scientist, World Bank's Development Research Group; Paul Polman, Founder and Chairman of IMAGINE; Alexander Auzan, Dean, Faculty of Economics, Lomonosov Moscow State University.
The discussion was moderated by Maria Shklyaruk, Academic Director of the Center for the Training of Digital Transformation Executives, RANEPA.
The experts discussed how trust affects the economic and social development of Russia, addressed the achievement of national goals and changes that need to be introduced to the work of state management bodies and major public institutions for citizens and businesses to have trust in them.
Herman Gref, CEO, Chairman of the Executive Board, Sberbank,
“Distrust in the judicial and law enforcement systems is one of the most serious systemic problems the Russian economy faces. In business, customer trust and team trust are key success factors. The same is true in politics: a lack of trust generates great social costs. Trust is being developed in childhood as part of our cultural DNA, so we need to teach children emotional skills, ways of interacting with others, and cooperation strategies starting from kindergarten. It is only by following this path that trust can be improved dramatically. Also, you need to remember that trust is always about action, so the key thing here is leadership and sincerity. Leaders must practice what they preach sincerely.”