Sberbank helps to detain phone scammers who steal money from customers

Jun 26, 2020

June 26, 2020, Moscow — Sberbank has helped the police detain a group of scammers who, disguised as security officers, would phone the bank’s customers, find out their card passwords, transfer customers’ funds to their accounts, and then withdraw them. Using social engineering methods, they have managed to steal RUB 6 mln from a victim in Kazan.

Sberbank employees have been able to quickly identify scammers’ bank cards that were used to withdraw the stolen money and track the mobile device numbers scammers were using for this purpose.

As a result of the joint activities of Sberbank and law enforcement agencies, four suspects have been detained. During the investigation, many bank cards, SIM cards, cell phones, and other real evidence items have been seized from them.

Criminal proceedings have been instituted under Article 159 of the Criminal Code of the Russian Federation (Swindling using electronic payment methods).

Investigators are now looking into potential involvement of other people. The investigation, which will identify all victims of the criminal group and the amount of damage caused by fraudsters to customers, is ongoing.

Social engineering is a way of committing crimes without using technical means (except for communications) when criminals manipulate a person to gain access to confidential information with the aim of stealing money.