Sberbank Online wins Red Dot international award

Aug 03, 2020
  • Sberbank Online mobile app has several information services such as thematic channels in Dialogues, stories on home screen, articles and texts on cybersecurity
  • Bank wins one of top international design awards Red Dot thanks to its services and their focus on education.

Sberbank has won the international Red Dot Award for several education initiatives, implemented via the Sberbank Online mobile app. In recent years, several information services in different formats, using which the bank now can share useful information on finances, technology and other topics besides informing customers about current services and offers, were introduced into Sberbank Online. The app received the Red Dot Award for this focus on education.

Stories on the main screen

In October 2018, first stories, short texts and corresponding visuals, which bring together today’s useful information and entertaining content, appeared on the Sberbank Online main screen. Customers can set content themselves in accordance with their interests.

Thematic channels in Dialogues

In summer 2019, channels were added in Sberbank Online Dialogues, regularly updated thematic chats to which users can subscribe to keep up with interesting topics. You can learn the most accurate information about real estate, finance and, for example, ecology. Today the audience of the channels is more than one million users. 

Articles and texts on cybersecurity

In July 2020, a cybersecurity account with articles and texts on this topic was introduced into Sberbank Online. The materials on how not to fall for tricks of scammers are especially relevant today. In the first five months of 2020, Sberbank registered more than 1.3 mln fraud attempts, which is 2.4 times higher, compared to last year. 

Alexey Kruglov, Director of the Digital Platform Division, Sberbank,

“We started by looking for formats to tell about our services via Sberbank Online, and today we also talk about such topics as financial literacy and security using them. Addressing 60 million users, we want to talk about important and useful things. We are glad that our work was highly appreciated by such a prestigious award as Red Dot.”