Sber designs and develops super services for Russian exporters

Nov 27, 2020

Odno Okno (One Window) – Russian Export Center’s (REC) one-stop information system, providing Russian exporters with fast and convenient digital access to public services – has been put into commercial use. Sber designed and developed four super services that became available to entrepreneurs during the first stage of the project. Moving forward, One Window will be evolving actively and adding new services.

The four super services inside One Window are:

  • transportation subsidies (reimbursement for part of transportation costs when shipping industrial non-military products)
  • exhibition subsidies (reimbursement for part of costs to promote offerings during international congresses, exhibitions, and business missions)
  • confirmation of the 0% VAT rate when exporting goods
  • customs declaration.

The launch of the new system for exporters is critical in the current situation. And we are proud that we designed these services, as well as oversaw their development with all project participants. The working group included REC top managers and eleven federal executive agencies while the project was implemented in the shortest possible time — only eight months passed between the first project meeting and its test launch, and this is undoubtedly an example of the best result that can be achieved when creating public services in Russia. I am sure that each of these services will be sought-after, relevant, and will help businesses operate in international markets successfully, increasing export volumes.

Anatoly Popov

Deputy Chairman of the Executive Board, Sberbank

The super services were developed by SberKorus, a Sber ecosystem company, which through the IEIS and direct integration with the FTS managed to ensure the submission of applications, their processing, and related decision making in automatic mode.

To ensure the convenience of communications between the exporter and various departments, the developer has implemented and set up paperless interaction, and automated the reporting on services and subsidies, also providing mechanisms for stakeholders to see export market opportunities.