SberServices, service ordering platform

SberServices is a platform for service ordering with a secure transaction guarantee. SberServices helps people to solve any everyday problems from service call to hiring a private tutor quickly and securely, with a bill protected by Russian laws and insured in the Sber ecosystem.

SberServices offer only those providers who are officially registered as self-employed and identified via SberID, which guarantees the protection against unauthorized login of outsiders and other people offering services. Clients receive bills ensuring the consumer rights protection in compliance with Russian laws.

SberServices in detail:

● only secure E2E transactions;

● arketplace for service providers;

● single provider of the most sought-after services;

● real rating of professionals and reviews;

● service fee only from paid-up services, no payments for comments;

● professional indemnity insurance.

  • Business line within the ecosystem

    classified

  • Year of foundation

    2020

  • Year of joining the ecosystem

    2020

Synergies within the ecosystem

  • Registration of providers as self-employed in Sber’s My Business.
  • Special offers for professional indemnity insurance together with SberInsurance.
  • Promotion via the bank’s channels (joint special offers with My Business, app installation in the bank’s branches, participation in the bank’s large-scale special offers).

Development plans for 2021-2023

  • 01

    maximum synergy and partnership with the Bank’s channels

  • 02

    extension of the service catalogue

  • 03

    deployment of smart algorithms and improvement of user experience while ordering services