SberMarket, grocery delivery service
SberMarket is an online service delivering grocery products and off-the-shelf goods, one of the leaders of the Russian eGrocery market. The company cooperates with over 40 Russian retailers including federal retail chains METRO, AUCHAN, Lenta, Yves Rocher and others. SberMarket service has the largest geographic footprint, the company operates in 144 cities and towns across 83 federal entities of Russia, from Kaliningrad to Vladivostok.
Business line within the ecosystem
Foot tech, e-commerce
Year of foundation
2013
Year of joining the ecosystem
2019
SberMarket at a glance
0million
active users
0k
orders per day
0
federal entitiesmake the geographic footprint
+0%
annual growth of gross merchandise volume (GMV)
x0
growth of the number of outlets since the beginning of 2020
>0
retailers operating on the platform
Synergies within the ecosystem
Integration with Delivery Club (SberMarket is present on the Delivery Club’s platform), integration with Citymobil, cross promo activity with OKKO
Integration into SberSpasibo loyalty program
The service is promoted via Sber channels (SberMarket application installed in the Bank
Participation in charity actions performed by Sber
Development plans for 2021-2023
01
Increase the speed of delivery, improve service quality.
02
Expand the product line, engage new partners.
03
Develop an online training system for new employees, enhance training methodologies.
04
Continue regional expansion, test new delivery models in all cities and towns of presence.