SberMarket, grocery delivery service

SberMarket is an online service delivering grocery products and off-the-shelf goods, one of the leaders of the Russian eGrocery market. The company cooperates with over 40 Russian retailers including federal retail chains METRO, AUCHAN, Lenta, Yves Rocher and others. SberMarket service has the largest geographic footprint, the company operates in 144 cities and towns across 83 federal entities of Russia, from Kaliningrad to Vladivostok.

  • Business line within the ecosystem

    Foot tech, e-commerce

  • Year of foundation

    2013

  • Year of joining the ecosystem

    2019

SberMarket at a glance

  • 0million

    active users

  • 0k
    orders per day
  • 0

    federal entitiesmake the geographic footprint

  • +0%

    annual growth of gross merchandise volume (GMV)

  • x0

    growth of the number of outlets since the beginning of 2020

  • >0

    retailers operating on the platform

Synergies within the ecosystem

  • Integration with Delivery Club (SberMarket is present on the Delivery Club’s platform), integration with Citymobil, cross promo activity with OKKO
  • Integration into SberSpasibo loyalty program
  • The service is promoted via Sber channels (SberMarket application installed in the Bank
  • Participation in charity actions performed by Sber

Development plans for 2021-2023

  • 01

    Increase the speed of delivery, improve service quality.

  • 02

    Expand the product line, engage new partners.

  • 03

    Develop an online training system for new employees, enhance training methodologies.

  • 04

    Continue regional expansion, test new delivery models in all cities and towns of presence.