SberHealth, online healthcare service

SberHealth is a healthcare platform that provides various services: online consultations, appointments, diagnostics or comprehensive examinations, arranging a doctor’s visit at home, services under voluntary insurance programs, veterinary care, and a Health Diary, a service for remote monitoring of patients with chronic conditions. The service provides round-the-clock online consultations with a therapist or pediatrician on duty, and appointments with doctors in more than 40 medical professions.

  • Business line within the ecosystem

    Health

  • Year of foundation

    2012

  • Year of joining the ecosystem

    2017

  • Sber’s stake in the company

    ~83%

SberHealth at a glance

  • 0million

    patients made appointments via our service

  • 0k

    reviews submitted on the website

  • 0k

    practicing physicians in our base

  • 0k

    clinics connected to the service

Synergies within the ecosystem

Joint projects in the distribution and marketing fields:

  • Distribution of telemedicine packages via Sber channels (in the Bank branches, via Sber Online and ATMs).
  • Special Offers for Sber employees.
  • Participation in the Bank’s events, including the ‘Green Day’, the largest-scale annual special project.
  • Direct marketing targeting the Bank customers: SMS, push messages, email broadcasting.
  • Projects carried out jointly with other ecosystem companies: SberCloud.
  • Integration into the ecosystem of Sber’s digital products on an exclusive basis.
  • Enhancement of recommendation machine learning algorithms using Sber’s data.
  • Further integration with Spasibo from Sber loyalty program.

Development plans

  • 01

    Launching and developing new products for all the aspects of human health.

  • 02

    In the near future, SberHealth will help one to purchase medicines online, fix an appointment for a medical test and take one (also at home), and benefit from a personal healthcare concierge services.

  • 03

    The platform will also feature a large section dedicated to the healthy lifestyle: finding and taking appointments with personal trainers and fitness clubs, consultations on workouts and healthy nutrition, and much more.