The Sber digital ecosystem

Retail
surfaces

Increased product range

We connect businesses to retail marketplaces

Audience expansion

We promote marketplaces for clients (individuals)

Conversion growth

We promote businesses (corporate clients) through our marketplaces

B2B

3 Mln

companies

Revenue

RUB 121,7 Bln*

B2C

102,8 Mln

clients

Revenue

121,7 Bln* * RUB

B2B

3 Mln

companies

B2C

102,8 Mln

clients

*revenue of non-financial services for 9M 2021

>100%

Compound annual growth rate (CAGR) of non-financial services revenue by 2023

E-commerce

TOP 3

E-commerce player by 2023

RUB 500 bn

GMV by 2023

>10 Mln

SberPrime subscribers by 2023

A client-centric ecosystem

53,5 Mln

SberSpasibo program participants

26,8 Mln

Sber ID users

>5 Mln

Salute virtual assistant MAU

3,3 Mln

SberPrime subscribers

E-commerce

Includes e-commerce services and logistics.

62,9 Bln*

GMV for 9m 2021

78,6 Mln

number of orders for 9M 2021
* RUB

Foodtech and mobility

Combines delivery, taxi, and carsharing services.

12 Bln*

proceeds for 9M 2021

151,1 Mln

number of trips for 9M 2021

65,5 Mln

number of orders for 9M 2021

47,5 thousand

number of Delivery Club restaurants for 9M 2021
* RUB

Entertainment

Video and audio streaming services, other media services.

9 Bln*

proceeds for 9M 2021

3,3 Mln

number of SberPrime subscriptions for 9M 2021

4,5 Mln

number of Okko subscriptions for 9M 2021

3,7 Mln

number of SberZvuk subscriptions for 9M 2021
* RUB

Health

Includes digital healthcare services: e.g., telehealth, online doctor’s appointments, house calls, remote patient monitoring, electronic health record, etc.

2,8 Bln*

proceeds for 9M 2021

759,2 thousand

number of appointments to the doctor for 9M 2021

347,2 thousand

number of telemedicine consultations for 9M 2021
* RUB

B2B-services

Nonfinancial services for corporate clients, including cloud-based services, cybersecurity, etc.

35,4 Bln*

proceeds for 9M 2021
* RUB

Other Ecosystem features

Includes a number of non-core assets and unallocated items.

ESG projects by Ecosystem companies

SBER EAPTEKA

is now using ecopackaging made from recycled materials for its orders and sending in cardboard and packaging tape for recycling.

2GIS

has added clothing collection points. The items will be donated to charity or sent for recycling.

SberMarket

has reduced use of bags from 7.5 to four per delivery. All bags are 25% recycled material.

Samokat

is now insuring its couriers against accidents free of charge. Any courier in Russia will be paid up to RUB 500,000 if they incur an injury while completing a delivery.

Citymobil

has launched a project titled «Kind Kilometers,» which allows clients of the service to donate money to people in need for transport purposes when making an order.

Soyuzmultfilm

will launch four TV shows with an environmental and social agenda: Luddville, Martyshkiny, 8 Paws, and Umka.

Local Kitchen

independently produces and recycles 95% of its packaging. By returning containers to the kitchen, you are protecting the environment from litter and donating to snow leopard conservation efforts.

Delivery Club

produced waist packs from recycled messenger bags. The bag straps were remade from seat belts taken from recycled cars.