Data Processing Agreement for Website Users

By continuing to use this website, I hereby express my consent to automatic collection and processing by Sberbank of Russia (117997, Moscow, 19 Vavilova St., Russia) of my personal data (cookie files, user activity logs, data on user hardware, date, and time of session), including using the following software: Yandex.Metrica, Google Analytics, Firebase Google, Tune, Amplitude, Segmento, which involves the following: collection, systematization, accumulation, storage, specification (update and change), extraction, use, depersonalization, blocking, deletion, (transborder) transfer (provision, granting) to the Bank’s Partners providing service under said metric software. Processing of personal data is carried out for the purpose of improving the website performance, enhancing the Bank’s products and services, determining the preferences of the user, and providing target information on products and services of the Bank and its Partners.

The consent acts from the moment of its provision during the whole period of using the website.

If I don’t agree with personal data collection by metric software, I have been informed that I shall stop using the website or turn off cookie files in browser settings.

Terms and conditions of personal data processing in accordance with GDPR*

SberBank is very seriously concerned about confidentiality and security of information.  Protection of your personal data** is among our major priorities.

We process your lawfully obtained personal data in accordance with clearly formulated aims of SberBank interaction:
- with customers, potential customers, their relatives/representatives
- with counterparties and partners (both existing and potential ones)
- with employees (including their relatives) and job seekers;

We can collect your personal data via the website and SberBank mobile applications (preferences, information on actions and transactions, etc.) for predefined and legitimate purposes.

We can transfer you personal data, including transfer across the border, in strict compliance with legal requirements.

We respect your rights and freedoms, including those related to your personal data processing.

If you have any questions regarding your personal data processing, please contact us:;
+7 (495) 665-56-00, ext. 48-133.

You can find the detailed information about the terms and conditions of your personal data processing at

* GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

** “Personal data” shall mean any data related to an identified or identifiable individual (a “data subject”). Personal data may include surname, name, patronymic, telephone number, postal address, passport data, information about education, income, previous workplaces, and other information, such as cookies.